If you are having trouble with your Smart Music account, give the company's Technical Support team a call. They are very helpful, and most issues can be resolved in a few minutes. They are onsite Monday through Friday, 8:30 AM–7:00 PM MST (or 10:30 a.m. to 9:00 p.m. our time)
1-866-240-4041
You will need to provide your login name for them to be able to answer specific questions pertaining to your account.
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